CARING FOR YOUR FINE ART PRINT

Please handle your print with care. If possible, take your print in its packaging to a professional framer as soon as you can. Prints left in a tube for a long period of time become harder to uncurl. Frame it well to ensure its longevity. Ask your framer for acid-free 100% cotton mat board and UV blocking acrylic or glass. Do not place your print in direct sunlight or in highly humid conditions.

SHIPPING

Orders are generally processed and dispatched within 5 working days. All items in your order are carefully prepared for delivery. Prints are quality inspected then packaged safely using protective measures to ensure they will arrive in perfect condition. All prints are wrapped in acid free archival tissue paper and either a protective cardboard envelope or tube to protect against bending or damage in transit. All print orders are shipped through Australia Post. Standard delivery takes 3-5 business days from dispatch date and depends on destination. Shipping and handling of unframed prints is free for all orders delivered within Australia. Please contact us for shipping information on international orders.

SHIPPING OF ORIGINAL ARTWORKS

Freight can be arranged to any destination within Australia at an additional cost. Freight charges are calculated on an individual basis. Please contact Stella at stella@stelladanalis.com or via the contact page. We will provide an estimated delivery time and will keep you up to date with the progress of your purchase. We will not be held responsible for work that is lost or delayed due to an incorrect mailing address. Where framing of original works has been elected there may be additional time required to frame the works before they are dispatched.

COLOUR

Accurate colours online cannot be guaranteed and there may be slight variations in the artwork. Colours also vary from monitor to monitor depending on their calibration.

PRIVACY

We will never share or sell your information to any third party. The information we collect is solely used to contact you about your order if needed or to add you to our mailing list. If a customer has subscribed to our mailing list they will receive emails from time to time detailing new products, updates and related product or service information. The customer can unsubscribe at any time.

COPYRIGHT

All artwork and designs are protected under Australian and International Copyright Laws. They cannot be copied, reproduced or used without our written permission. If you wish to license any of Stella's designs please email stella@stelladanalis.com

CUSTOMER ASSISTANCE

If you have an enquiry or need assistance we're here to help.  Please send us an email to stella@stelladanalis.com or via the contact page and we'll get back to you as soon as possible.